Services
We will gladly help you with the selection and maintenance of products.
Services by Lutz-Jesco
As applications become increasingly complex, the requirements in the dosing units and their care and maintenance are also increasing.
Lutz-Jesco is aware of its responsibilities vis-à-vis its customers. So its Service department has been significantly expanded over recent years. We place great importance on providing extensive support to customers in the selection and maintenance of products.
Please use our online services or contact us directly if you need any further information.
Technical Advice
Our technical advice team is available to you at any time. Be it advice about spare parts or troubleshooting, we are there to help with our expert knowledge.
If you have questions about:
• Potential uses of products
• Professional handling
• Chemical resistance of materials
• Remedying of existing faults
• Spare part requirements
Please do not hesitate to contact us. Whether on the phone or by e-mail, we will be happy to help you.
After Sales
• Installation and installation support
Our service engineers can install your entire system or individual components thereof. Or we will provide you with made-to-measure technical support.
• Commissioning and support
We can provide you with professional commissioning when installation is complete. All settings and parameters are adapted to the process.
• Service and Maintenance
A service by our trained specialist personnel. We carry out assessments and repairs in our in-house department or on your premises.
Training
We offer you targeted and professional training.
At our Wedemark site:
• Dosing pumps (installation & maintenance)
• Dosing technology product training (design & usage)
• Chlorine gas training
• Chlorine handling
• Swimming pool technology
• Measuring and control equipment
Or at customer sites:
• System-related training for your personnel
(handling & maintenance)
In our training calendar you will find all currently upcoming trainings.
Lutz-Jesco App
Zoom into the smallest detail in the 3D view. Inform yourself about the comprehensive range of accessories and spare parts for the dosing pumps.
View the product information of each dosing pump. Convince yourself of the easy operation of the dosing pumps via a simulation of the pumps’ menus. Here, all parameters required for your applications can be easily set in 5 languages
Features:
• 3D views
• Product information
• In short
• Spare parts & Accessories
• Menu simulation in 5 languages
Only compatible with iOS.